Support

Support

Email: support@stepwyn.com

We aim to reply within 2 business days.

We’re happy to help. Your plans live on your iPhone, so please describe the issue and your iOS version.

FAQ

How do I back up my data?

Export a backup in the app. Save the exported file somewhere safe, such as the Files app.

How do I restore a backup?

Import a backup in the app. Importing replaces the data currently on this iPhone.

I’m getting a new iPhone. What do I do?

Before switching, export a backup and keep the file somewhere your new phone can reach. Install Stepwyn on the new iPhone and import the file. An iCloud or computer backup of your iPhone also includes Stepwyn's data.

Why are there events in my Calendar app?

Calendar sync is optional and off until you turn it on. Optional Calendar sync adds the sessions you choose, including replanned ones, to a separate Stepwyn calendar in the Calendar app. Their repeats stay in Stepwyn. Stepwyn never reads your other events. Turn Calendar sync off in the app to remove them.

Where can I use Stepwyn?

Stepwyn is made for iPhone.

Can you recover my data?

We can't see or recover your data, because it's stored on your iPhone, not on our servers. Exporting a backup regularly gives you a copy you can restore.

Contact

Guy Greenberg, Founder & CEO
Email: support@stepwyn.com (we aim to reply within 2 business days)